Privacy Policy
This Privacy Policy explains how Dubai Unveiled (operated by Nicole Pavlik, "Dubai Unveiled", "we", "us", or "our") collects, uses, stores, and protects your personal data when you visit dubaiunveiledglobal.com, purchase our products, or use our services.
Dubai Unveiled is committed to protecting your privacy in compliance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Who We Are
Dubai Unveiled is a digital business founded and operated by Nicole Pavlik, based in Dubai, United Arab Emirates.
For all data protection enquiries, please contact us at: legal@dubaiunveiledglobal.com
2. What Personal Data We Collect
Data You Provide Directly
- Name and email address, when you purchase our guide, book a consultation, or subscribe to our mailing list
- Payment information, processed securely by Stripe. We do not store your card details
- Consultation quiz responses, provided voluntarily before your consultation session
- Messages and communications, when you contact us by email or through our contact form
Data Collected Automatically
- IP address, browser type, and device information, via website analytics
- Pages visited, time spent, and referral source, via Google Analytics
- Cookie data, see our Cookie Policy for full details
3. How We Use Your Personal Data
We process your personal data for the following purposes and on the following legal bases:
- To fulfil your purchase and deliver your guide or consultation (Contractual necessity)
- To send you booking confirmations, receipts, and service-related communications (Contractual necessity)
- To send you our newsletter and marketing emails, where you have subscribed (Legitimate interest / Consent)
- To improve our website and services using anonymised analytics data (Legitimate interest)
- To comply with our legal and tax obligations (Legal obligation)
4. Who We Share Your Data With
We do not sell your personal data. We share data only with the following trusted third-party processors, each bound by data processing agreements:
- GoHighLevel, for CRM, email automation, and members portal delivery
- Stripe, for secure payment processing
- Google Analytics, for anonymised website analytics
All third-party processors are required to handle your data in accordance with applicable data protection laws.
5. International Data Transfers
As Dubai Unveiled operates from the UAE and uses service providers based in the United States and European Union, your data may be transferred internationally. Where data is transferred outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses where required under GDPR.
6. How Long We Keep Your Data
- Purchase and transaction records, 7 years (legal and tax compliance)
- Email marketing data, until you unsubscribe or request deletion
- Consultation records, 2 years from the date of your consultation
- Website analytics, 26 months (Google Analytics default)
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of access, request a copy of the personal data we hold about you
- Right to rectification, request correction of inaccurate data
- Right to erasure, request deletion of your personal data ("right to be forgotten")
- Right to restrict processing, request that we limit how we use your data
- Right to data portability, receive your data in a machine-readable format
- Right to object, object to processing based on legitimate interests
- Right to withdraw consent, where processing is based on consent, withdraw it at any time
To exercise any of these rights, please contact us at: legal@dubaiunveiledglobal.com
We will respond to all requests within 30 days. We may need to verify your identity before processing your request.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All payments are processed by Stripe using industry-standard SSL encryption. We regularly review our security practices.
9. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately at legal@dubaiunveiledglobal.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the date of the most recent update. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
11. Contact Us
For any privacy-related questions, requests, or complaints:
- Email: legal@dubaiunveiledglobal.com
- Website: dubaiunveiledglobal.com