Refund Policy

Dubai Unveiled is committed to delivering high-quality products and services. This policy sets out clearly what you are entitled to in the event you are unsatisfied or need to cancel.

Digital Products, The Dubai Unveiled Guide

Because the Dubai Unveiled Guide is a digital product and access is granted immediately upon purchase, we are unable to offer refunds once your login credentials have been issued and access has been activated.

This policy is in place because the product cannot be "returned" in the traditional sense, once you have access, the content has been delivered in full.

If you experience any technical issue accessing the guide at any time, please contact hello@dubaiunveiledglobal.com and we will resolve it promptly. Technical issues do not void your access.

Consultation Services

• Cancellation with more than 24 hours notice, full refund issued within 14 working days
• Cancellation with less than 24 hours notice, no refund. Session may be rescheduled at Nicole's discretion
• No-show without prior notice, no refund
• Technical failure on Dubai Unveiled's side, full refund or free rescheduled session offered

Bundle Purchases

If you have purchased the Guide + Consultation bundle, the guide component is non-refundable once access has been granted. The consultation component follows the consultation cancellation policy above.

Exceptional Circumstances

Dubai Unveiled recognises that exceptional circumstances can arise. If you believe your situation warrants special consideration, please contact us at hello@dubaiunveiledglobal.com within 48 hours of purchase and we will review your request on a case-by-case basis.

Consumer Rights, UAE

This refund policy is set in accordance with UAE Consumer Protection Law. Nothing in this policy limits your statutory rights under applicable UAE law.

Contact

For refund requests or questions: hello@dubaiunveiledglobal.com